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Aerohive manager license is expired.

Aerohive manager license is expired.

yeomin
New Contributor

Hello Team,

 6f2fe0ecff234aea8b2d6ecbe9d83da0_0694Q000009IBEtQAO.png

I think my Aerohive manager license is expired.

 

I have two questions.

 

1. I bought 5 AP250s. Can I get a license key for use the Aerohive Manager?

 

2. As shown on the screen, I cannot access the manager site.

Should this be reinstalled?

 

I am sorry, I understand that, you don't read Korean, but you can catched what a happened.

 

3 REPLIES 3

reinhardg
Contributor II

Connect to console of Hivemanager and reboot or reboot via VMware-GUI. In both cases you need access to yout VMware host.

yeomin
New Contributor

Hello Gunter​,

 

Thank you for your reply.

 

Since you are using a private IP, I assume you have your own Hivemanager.

=> Yes, I have own Hivemanager.

 

 Can you ping your Hivemanager?

=> Yes. It's working.

a28135bb4b634fcba61fbd04c4028c91_0694Q000009IBGpQAO.png

 

Do you get a connection when you telnet to port 443?

=> Yes, it's connected.

telnet

 

 

Now, What I to do now? do you have any ideas for this.

How can I restart web service?

 

Thanks,

 

reinhardg
Contributor II

Since you are using a private IP, I assume you have your own Hivemanager. HTTP ERROR 404 means that the page does not exist or is not reachable. Can you ping your Hivemanager? Do you get a connection when you telnet to port 443?

 

I don't believe that your license has expired. If this would really be the case there must be a way to renew it via web-GUI.

 

 

GTM-P2G8KFN