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AeroHive SRP2324 CAPWAP

AeroHive SRP2324 CAPWAP

sandrews
New Contributor

‎10-22-2019 12:59 AM

Hi Everyone,

 

I have taken over a site and very new to AeroHive. I have noticed that a couple of our switches despite functioning fine have lost CAPWAP connectivity to our Hive Manager Cloud Management Portal. I am unsure as to how to force them to re-establish connectivity short of rebooting it but that will obviously cause us some downtime.

 

I thought that it might have been related to a certificate that needed to be installed but reading through their documentation the problematic switches are on the appropriate HiveAgent version.

 

Any thoughts or suggestions that i can do?

 

Kind Regards,

 

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2 REPLIES 2

bruce_stahlin
Contributor III

‎10-31-2019 05:29 PM

If you have cli access, you can run the following to restart hiveagent to try to force connectivity:

application stop hiveagent

 

Then:

application start hiveagent

 

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samantha_lynn
Esteemed Contributor III

‎10-22-2019 03:02 PM

Hi Shaun, welcome to Aerohive! This guide reviews how to manually connect an SR2300 series switch to the HiveManager: https://thehivecommunity.aerohive.com/s/article/Connecting-a-SR2200-SR2300-switch-to-HiveManager

 

Please let me know if you are still unable to connect the switch using those steps.

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