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aerohive switch keeps losing connection to hive manager with CAPWAP error

aerohive switch keeps losing connection to hive manager with CAPWAP error

robert_wambani
New Contributor

‎08-15-2019 04:18 AM

aerohive switch keeps losing connection to hive manager with CAPWAP error
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3 REPLIES 3

samantha_lynn
Esteemed Contributor III

‎08-15-2019 12:23 PM

Thank you for letting me know. This guide reviews how to troubleshoot CAPWAP issues for those switches, if these steps do not help we might want to open a support ticket to investigate further: https://thehivecommunity.aerohive.com/s/article/Connecting-a-SR2200-SR2300-switch-to-HiveManager

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robert_wambani
New Contributor

‎08-15-2019 12:02 PM

the model is AH-SR-2224P

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samantha_lynn
Esteemed Contributor III

‎08-15-2019 10:57 AM

Could you tell me what switch model we're working with? Depending on if it's a HiveOS switch or a fastpath switch, the troubleshooting steps will differ.

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