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How Do YOU Troubleshoot?

Hey all, I was inclined to post this in Support, but this seems to be a much more active forum, so I'm posting it here. In my quest to become a better troubleshooter, I want to know how everyone else troubleshoots. Ideally I would like to get better ...

cpdecker by New Contributor
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AeroHive SRP2324 CAPWAP

Hi Everyone, I have taken over a site and very new to AeroHive. I have noticed that a couple of our switches despite functioning fine have lost CAPWAP connectivity to our Hive Manager Cloud Management Portal. I am unsure as to how to force them ...

sandrews by New Contributor
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Hello, I have an AP230 running 6.4r1d that is unable to update to any current code. I can attach the device to HiveManager, but cannot successfully update the OS. The error being returned in HiveManager is "Failed Device Update".

Hello, I have an AP230 running 6.4r1d that is unable to update to any current code. I can attach the device to HiveManager, but cannot successfully update the OS. The error being returned in HiveManager is "Failed Device Update".

GTM-P2G8KFN