[AP121] - Lot of RX Frames dropped

[a_rivas]

Hi all,

I have a dysfunction on an AP 121 in classic hivemanager. Time to time, a user inform me that he met slowing with his laptop. His smartphone, who is at the same place, didn't meet the slowing, and others computers on the site either. The wireless card is an Intel Wireless-N 7260 and drivers are up to date.

I attached some screenshot to compare the dysfunctionning computer and the working computer and the iPhone.

Thanks for your help.

[samantha_lynn]

The most common cause of dropped packets is Radio Frequency Interference. This guide reviews how to identify and troubleshoot Radio Frequency Interference in HiveManager Classic: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-Troubleshooting