09-22-2019 05:51 AM
I have a HiveManager Connect account and have twelve AP121s. Five of them are stuck on HiveOS 6.4r1d. When I upgrade HiveOS it displays a "Device Update Failed" regardless of HiveOS version I choose.
Can someone please point me to the right direction please? Is there a way to get the appropriate .img file so I can do a manual update of the firmware?
Any help greatly appreciated.
10-17-2019 04:42 AM
09-25-2019 01:51 PM
Ashley is correct, you just want to remove the "s" from the https part of the URL to get around that security warning. Also, this guide reviews how to update the firmware via the APs CLI in case that's easier for you: https://thehivecommunity.aerohive.com/s/article/Updating-HiveOS-from-CLI-using-SCP-TFTP-or-HTTP-s
09-25-2019 10:38 AM
Make sure that when you try and connect you use http://[ip] rather than just going direct on the IP address.
You will get a message about NET::ERR_CERT_AUTHORITY_INVALID but you can just go advanced and then proceed (chrome)
09-25-2019 05:32 AM