08-21-2019 10:05 PM
Hi,
I'm currently testing at home with an AP122 using Hivemanger Connect. I have some previous familiarity with Aerohive products and HIvemanger. I have a 300Mbps down connection and home and when connected to my standard wireless router I typically average between 280-290 Mbps down. While testing with the AP122, I originally was topping out at around 150Mbps, but have gotten this up to 200Mbps by adjusting the 5Ghz channel width from 20Mhz to 80Mhz. I'm wondering if there's anything else that I'm missing that is preventing me from reaching higher speeds. The Aerohive access point is in the same room that I'm testing from while the router is downstairs and I'm still pulling faster speeds from the router. Any insight would be appreciated. Thanks!
08-28-2019 12:22 PM
Thanks for linking to this. Quite frankly it's a very disappointing answer from Aerohive support.
It bothers me that the defacto answer always seems to be interference. While I can understand that in business environment with multiple WAPS this may be a common occurrence, I'm literally testing in a house with 1 access point, 1 user, and 1 device in the same room. If I'm already seeings a bottleneck at this point, I can't imagine what would happen if 5+ users were connected.
Furthermore, the MCS index charts one of the tech's referenced and claims shows 200Mbps is what you should be getting is incorrect. With an 80Mhz channel width/2 spatial streams/256-QAM the theoretical max would be 867Mbps. Even if you want to cut that number by 50% you'd still be looking at over 400Mbps. Cut it even further by 75% and you'd still be getting more than 200Mbps.
I'm not trying to be argumentative or insulting. I just kind of feel deceived by what's advertised and the actual performance of the device. This is also making me wary about using Aerohive WAP's for some large wireless projects we have coming up. I had one of my coworker's with a gigabit connection take this home to test in his environment and he reported the same results. I'm more than willing to take this back home, generate the reports and provide to support. Just hoping there's an actual resolution to this.
08-28-2019 08:28 AM
Hi Brandon,
I had the same questions concerning the same AP122 time before: https://thehivecommunity.aerohive.com/s/question/0D50c00006baMHMCA2/ap122-slow-txrx-data-rate?langua...
Hope it helps
08-22-2019 12:58 PM
There are some settings that could effect your speed, as well as the possibility of interference. If you could send me tech data from the AP, I can take a look and let you know what I see. If you'd like to send that to me directly, my email is communityhelp@aerohive.com.
This guide reviews how to get tech data from the CLI of an AP: https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI