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AP122s and very slow performance on lan

AP122s and very slow performance on lan

filippo_digiova
New Contributor

Hello everyone. I'm trying to solve a problem with my 5 AP122 APs deployed in my office. Basically we obtain really slow performance through our wifi network. As you can see from the attachments, we obtain just 4 MB/s performance with a lot of lag. Our ethernet network seems fine (65 MB/s). 

 

I think this is related to an high collision situation. In fact, this is what i obtain from the cloud panel:

 

wifi0: High collision;    wifi1: Good;

 

What i tried so far to resolve my issue:

 

- Turn off two AP's 

- Turn down the tranmission power (low to 10 db)

- Change channels

- Set N/A some transmission speeds in my SSIDs profiles.

 

Nothing worked so far. 

 

I cannot access the band steering options cause i am not in the paid subscription.

 

What could i check or do to solve my problem? 

 

THANKS!

5 REPLIES 5

samantha_lynn
Esteemed Contributor III

If you could provide tech data, we can take a look at your interference levels and let you know what steps we can take to improve the wireless environment. Please feel free to email this directly to me if you wish at communityhelp@aerohive.com, or you can attach it to the post.

 

To get tech data (assuming you are using HiveManager) we'll want to go to Tools> Utilities> Get tech data> Check the box next to the device> Get tech data (blue button at the top of the page this time).

 

This guide reviews how to get tech data from the CLI of the AP in case that is more convenient:

https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

 

GTM-P2G8KFN