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AP230 failed to update the firmware

AP230 failed to update the firmware

egomez1
New Contributor

d5e46faef3a348a1a7c77918c1f0fb97_0690c000008OsINAA0.jpgThe actual firmware is the 6.1r6a, I want to update progresive to the 6.5r4 but I recibe the mesage "Device Update Failed. The AheroHive device was unable to save the image to flash memory . Rebootr the AeroHive device and try again.", but this doesn't work.

1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

Hi Eduardo, I've emailed you directly with the files you'll need and a guide that reviews how to update the firmware from the APs Web UI instead of the HiveManager. We'd need to get the AP up to at least 6.5r3 to manage it in the HiveManager.

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13 REPLIES 13

fengyuan636
New Contributor

I have an AP230 in the same situation.i  need 6.5r3

informatique8
New Contributor II

I had this error because only 1 DNS was entered in the configuration. with 2 DNS it was OK ! (ap-230 et Ap-250)

samantha_lynn
Esteemed Contributor III

Hi Michael, thanks for letting me know. I've emailed those files to you directly, please let me know if you have any issues updating your devices.

m_hill
New Contributor

I also seem to be having the issue listed above with the Access Point unable to update. It is on version 6.1r6

GTM-P2G8KFN