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Are other customers having a high rate of failure with the AP550 access point? I deployed a bunch over winter and have had to replace 20% of them.

Are other customers having a high rate of failure with the AP550 access point? I deployed a bunch over winter and have had to replace 20% of them.

jeffrey_winckle
New Contributor
Are other customers having a high rate of failure with the AP550 access point? I deployed a bunch over winter and have had to replace 20% of them.
1 ACCEPTED SOLUTION

jnesci1
New Contributor

I installed 5 or 6 and had one fail, so I'm at the same percentage.

 

During the boot process it hangs at:

 

Creating fa bypass proc entry

cryp1: Broadcom BCM47XX 10/100/1000 Mbps Ethernet Controller 10.10.80.505_e5.1.2.3 (r659762)

 

Looks like a Broadcom chip problem. Support is creating an RMA incident for me.

 

I am also having a problem loading HiveOS 8.1r2a on the AP550, although 8.2r1a loads fine...weird.

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1 REPLY 1

jnesci1
New Contributor

I installed 5 or 6 and had one fail, so I'm at the same percentage.

 

During the boot process it hangs at:

 

Creating fa bypass proc entry

cryp1: Broadcom BCM47XX 10/100/1000 Mbps Ethernet Controller 10.10.80.505_e5.1.2.3 (r659762)

 

Looks like a Broadcom chip problem. Support is creating an RMA incident for me.

 

I am also having a problem loading HiveOS 8.1r2a on the AP550, although 8.2r1a loads fine...weird.

GTM-P2G8KFN