05-03-2018 12:57 PM
Solved! Go to Solution.
05-07-2018 05:44 AM
Again - with a proper factory-reset, and added successfully into NG, it should come up successfully
If this still doesn't work, you can try to put in a Hivemanager host name manually, but these are different per region and change... you can try with the European Master server in Ireland: hmng-prd-ie-cwpm-01.aerohive.com.
But a better way to troubleshoot this is to connect to your AP by ssh, and run the following command:
show capwap client
Post it here, as this shows all Capwap server settings and the current state. Sometimes it can happen that an AP is still stuck somewhere.
05-04-2018 02:49 PM
Thanks Georgia.. got to quickadd and added. But no connection.
I guess i need to configure hivemanager parameters. Is it as simple as adding Hivemanager ip address ro hostname? is there a list of these somewhere? I am in UK.
Hi Michael, for the moment i am just using it as a simply wi-fi access point in the office over 2 floors with about 15 users. Its connected to a router which is connected to a cable modem router.. bit messy.
Hi Carsten, I signed up to the 30 day trial. I dont suppose I can revert to the NG connect from within the account in Hiveamanager. Maybe I have to go back and setup a new account on NG connect and start again?
Thank you all for your help.
05-04-2018 05:34 AM
Your easiest option is to use "NG Connect", which is free (no license or recurrent support fees), and gives you all configuration option you usually need for just a few APs.
"Standalone" here means that the Management system is only required for configuration changes, really. Once set up, it still works 100%, even if you cut the link to NG. But you still need NG to check for connected users etc.
05-04-2018 03:58 AM
05-03-2018 08:27 PM
Don't think there's a guide on that but the quickest way would be: Go to Monitor> Add> Quick add devices> Enter the serial number> Select the network policy you want on the AP> Add devices. This will add the serial number to your device inventory, and as soon as the AP connects for the first time, the manager will automatically give it the network policy you selected. Once the AP is done updating and rebooting, you're online.
You can change device settings (like the host name of the device, IP, radio behavior, etc), by clicking on the host name of the AP (still on the monitor tab) once you've added it to your device inventory.
If you are looking to set up a particular kind of network policy/SSID, like PPSK, or Radius, there are guides for that on here.
05-03-2018 04:46 PM
Many thanks Georgia. I signed up to the 30 day trial version of it. I Don't suppose you know if there is a step by step guide to just setting it up as an AP only, do you? Seems like a maze.