Can't onboard devices; The device appears to be in use by another VIQ.

[jan_erik]

Hi

I've got three Aerohive APs which are stuck in our old instance of Hivemanager, which we no longer have access to. Can you remove the following devices from the old manager so they can be onboarded again?

Serials:

01301908220431

01301601150303

01301601150291

[SamPirok · Accepted solution]

Thank you for providing those serial numbers, could you please try adding these devices to your inventory one more time for me?

[jan_erik]

They are now added. Thank you!