08-13-2019 07:30 PM
one of our remote site lost communication at mid-night, but there was no indication on Hive Cloud however when i collect router logs I saw log created at same time when we face outage. but the log say something about the "operation too slow". now what could be the reason behind loosing Comms to our remote location. we are using a 4G LTE cellular link at our remote locations. is there anyway we can tweak the link parameters for low latency circuits so link stay stable and connected and without any packet drops?
Log collected from flash.
019-08-13 00:15:36 err ah_ipfw: failed to delete sub-networks sessions
2019-08-13 00:15:36 err conntrack: Can't get dst subnet
2019-08-13 00:15:36 err ah_ipfw: failed to delete sub-networks sessions
2019-08-13 00:15:36 err conntrack: Can't get dst subnet
2019-08-13 00:14:34 err ah_ipfw: failed to delete sub-networks sessions
2019-08-13 00:14:34 err conntrack: Can't get dst subnet
2019-08-13 00:13:46 err curl: couldn't connect to host
2019-08-13 00:13:23 err curl: Operation too slow. Less than -1075675752 bytes/sec transfered the last 10 seconds
08-14-2019 06:11 PM
Unfortunately we aren't able to tweak the parameters on HiveOS devices. Given the speed issue referenced in the logs you provided, I might recommend reaching out to your cellular support for assistance.