Cannot add SR2148P to ExtremeCloud IQ Connect account

[TimDG]

I just received an Aerohive SR2148P that is attached to another account. Is it possible to get this device unlinked for onboarding into my account?

Thanks!

[TimDG]

Thanks Tomasz! I contacted GTAC and they were eventually able to resolve.

[Tomasz]

Hi Tim,

Please call GTAC for this, that’s the best way IMO: https://www.extremenetworks.com/support/contact/

Hope that helps,

Tomasz