Cannot delete Network Policy from ExtremeCloud IQ

[michal_dolejsi]

Still getting this error:

The Network Policy cannot be removed because it is used by another object (Device Configuration). Please disassociate references from other configuration items before removing the item.

There is no device using this network policy. Any idea what could be wrong? Thanks.

[ashley_finch]

Odd that it doesn't come up after removing the filters...

Perhaps this may work to remove the old policy at least:

Go into the policy you are using (not the one you want to delete)> go to deploy policy > change filter to "eligible" > in theory you should be able to push this policy to the simulated devices > delete old policy

[michal_dolejsi]

There is no device using this policy. I have just one AP which uses different Network Policy.

I also checked Additional settings many time and I did not find anything. But I found this. It is assigned to some Simulated device, but I can not find it under Manage/Device menu. Even if I disable filter for real devices ..

[ashley_finch]

Any objects within the additional settings that may have been created? Otherwise I'm not sure. It would be useful if the error told you what the references were!

Just to confirm there are no devices (either online or offline) using this policy?

[michal_dolejsi]

Thanks Ashley. The policy is completely empty. No SSID or pofiles or templates. Any other advice?

[ashley_finch]

I think you need to remove most things from it, such as device templates and remove the SSIDs also in order to delete the policy itself