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Client classification issue

Client classification issue

agroch
New Contributor

How can I get DHCP fingerprint from NG and create OS for such devices??????

 

 

Looks like NG cloud has issue properly classify ipad, iphone & android.

8 REPLIES 8

agroch
New Contributor

I can confirm Aerohive has issue with OS classification for Android, IPHONE and IPAD, rest are working just great. I understand this may be something new but as far as I remember that did not work with classic HM either. I was able tested Meraki and all three worked like charm. I really want to have that working with Aerohive. Unless you advise me other way classifying Android | Ipads| Iphone.

 

Thank you

agroch
New Contributor

yes I have Invalid Page error ..... with each browser

agroch
New Contributor

Yes, I forget both IPAD and IPHONE uses same DHCP 55 fingerprint so that won't work.

 

The question is why that does not work with new NG cloud version???

AnonymousM
Valued Contributor II

You can pull tech data from an AP that has recently been associated with one of the unclassified devices and search for the client connection. You should find a number thread associated to the client that you would use to create an OS object in the HM.

GTM-P2G8KFN