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Client connection down and then up and then down "Station ec35:8650:1eb8 is deauthenticated from c413:e2d0:fca5 thru SSID" Station ec35:8650:1eb8 was authenticated on c413:e2d0:fca5 through SSID any idea?

Client connection down and then up and then down "Station ec35:8650:1eb8 is deauthenticated from c413:e2d0:fca5 thru SSID" Station ec35:8650:1eb8 was authenticated on c413:e2d0:fca5 through SSID any idea?

kwaters
New Contributor

Client connection down and then up and then down

"Station ec35:8650:1eb8 is deauthenticated from c413:e2d0:fca5 thru SSID" Station ec35:8650:1eb8 was authenticated on c413:e2d0:fca5 through SSID 

any idea? 

10 REPLIES 10

samantha_lynn
Esteemed Contributor III

I'd like to get detailed messages on the rejection. Could you SSH in to the AP you are testing on and run the following commands?

 

_debug auth basic

_debug auth verbose

 

Then try to connect to this AP a couple more times to replicate the issue. Once that is done, please collect tech data and send that to me. Feel free to email it directly to me at communityhelp@aerohive.com.

 

If you are using HiveManager Classic (myhive.aerohive.com) we will want to go to Monitor> Select the check box next to the AP> Utilities> Get Tech Data.

 

If you are using HiveManager (formerly NG, cloud.aerohive.com) we will want to go to Tools> Utilities> Get tech data> Check the box next to the device> Get tech data (blue button at the top of the page this time).

 

This guide reviews how to get tech data from the CLI of the AP in case that's easier:

https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

 

GTM-P2G8KFN