01-17-2019 02:35 PM
Client connection down and then up and then down
"Station ec35:8650:1eb8 is deauthenticated from c413:e2d0:fca5 thru SSID" Station ec35:8650:1eb8 was authenticated on c413:e2d0:fca5 through SSID
any idea?
01-17-2019 03:21 PM
I'd like to get detailed messages on the rejection. Could you SSH in to the AP you are testing on and run the following commands?
_debug auth basic
_debug auth verbose
Then try to connect to this AP a couple more times to replicate the issue. Once that is done, please collect tech data and send that to me. Feel free to email it directly to me at communityhelp@aerohive.com.
If you are using HiveManager Classic (myhive.aerohive.com) we will want to go to Monitor> Select the check box next to the AP> Utilities> Get Tech Data.
If you are using HiveManager (formerly NG, cloud.aerohive.com) we will want to go to Tools> Utilities> Get tech data> Check the box next to the device> Get tech data (blue button at the top of the page this time).
This guide reviews how to get tech data from the CLI of the AP in case that's easier:
https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI