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Clients do not connect to AP250

Clients do not connect to AP250

sajid_abbas
New Contributor

Hi,

 

We have seen this since a long time that most of our client devices do not connect to AP250 and instead prefer AP330, which is in fact further away than AP250.

 

Both of the AP models have same network policy and radio profiles configured but still there would be very few client on AP250 e.g. 2-3 whereas an adjacent AP330 would have 20+ clients. We need to replace AP330s with 250 or further model but not sure why clients would not prefer it when being the nearest AP.

 

Any advise to troubleshoot this.

 

Thanks

Sajid

5 REPLIES 5

sajid_abbas
New Contributor

To add some more information, it can view 2.4G radios on AP250 but cant even see 5G radio signals from AP250

GTM-P2G8KFN