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Hi Guys, we are having an issue when we import of licence key to Hive Manager cloud, we get an error "Unable to apply this entitlement key because it already exists"

Hi Guys, we are having an issue when we import of licence key to Hive Manager cloud, we get an error "Unable to apply this entitlement key because it already exists"

ccummerfield
New Contributor
Hi Guys, we are having an issue when we import of licence key to Hive Manager cloud, we get an error "Unable to apply this entitlement key because it already exists"
1 REPLY 1

AnonymousM
Valued Contributor II

Hello Craig,

 

I will contact you directly via email to verify the Entitlement Key details. This is generally an error that is received when the key has already been applied to your HM but perhaps it was associated with another NG instance.

GTM-P2G8KFN