Computer does not popup a authentication page(http://1.1.1.1/regxxxx) when connect AP in my company. How to fix it

[alex_lu]

A normal computer, it has not been joined into “Active Directory domain” ,when it connect to company's WIFI , it will popup a authentication page (http://1.1.1.1/xxxx), which allow users to check EULA and click on the Accept Button , then the computer will connect to WIFI successfully.

But when a computer which had been joined into “Active Directory domain” ,when it connect to company's WIFI, it didn't popup an authentication page , I can not click the Accept button to accept EULA , in order to connect to company's WIFI successfully.

I think it's our security team block something on our computer, but I we don't know what kind of things they are blocking .

But I think if you can tell me what does the computer will do when connect to a WIFI ,then I can do some trouble shooting. the computer will popup an authentication web page in what kind of way ?

how to check that way is block by some setting ?

BR

ALEX

[samantha_lynn]

This page covers the ports we'll be using for the CWP services, you'll want to confirm these are allowed for your domain users: http://docs.aerohive.com/330000/docs/help/english/ng/Content/reference/services-source-and-destination-ports.htm?Highlight=Services

Typically when the user connects to the SSID, the CWP will pull up a browser window and redirect clients to the CWP page for authentication. If you don't see anything pop up, opening a browser window manually should then redirect you to the CWP page right away as well.