06-18-2019 04:04 AM
06-18-2019 03:48 PM
@Sam Pirok
Thanks a lot. I will take get tech my customer and send from you tomorraw.
06-18-2019 01:44 PM
Could you pull tech data from the morning, and then again in the afternoon when the issue starts to occur? Below are some guides that review how to get tech data, depending on which HiveManager platform you are using. This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using
HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic
HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager
Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI