Device update failed for AP320

[mrdam404]

I'm getting this error: The CLI 'save image https://ie.extremecloudiq.com:443/afs-webapp/hiveos/images/AP340-6.5r10.golden.img.S admin VHM-PTFCJSFM password *** basic no-prompt' execute failed, cause by: Because the SSID is already assigned to an interface, it cannot be unbound from the security object.

it is running 4.0r1 now. How can I update it?

[mrdam404]

Thanks for the quick response. Unfortunately I didn't receive your email. Should I supply a different email address?

[samantha_lynn · Accepted solution]

Thank you for letting us know, I've emailed you directly with the firmware files you'll need and a guide that reviews how to update the firmware via the APs web UI rather than the GUI. The APs will need to be updated to at least 6.5r3 in order to manage them or update them via the GUI.