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Do I need to change any settings in the Hive Manager or AP's to increase speed after we have bumped up our bandwidth?
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03-12-2019 07:11 PM
We increased our district speed last year from 100 Mbps to 1GB. I was just wondering if there is any setting in the Hive Manager or AP's that needs to be changed? We aren't getting very good speeds from our WIFI network. And some of the clients are wanting to connect to AP's far away instead of the one that's in their room.
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03-13-2019 12:18 PM
If you can just email me the zip file I can go from there, my email is communityhelp@aerohive.com. For the Radio and Rates Settings, you'll want to go to Configuration> Open the Network Policy> Open the SSID> Expand Radio and Rates. I would recommend turning 1-9 to N/A for the 2.4GHz settings, and 6&9 to N/A for the 5GHz settings, leaving the MCS rates alone. Again, these settings will require that the client device meet a stronger minimum signal before it can connect to or roam away from an AP to a new AP. That should help with the clients connecting to distant APs rather than the ones closer to them.
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03-14-2019 06:44 PM
Ok, I will do that after school when students dismiss. I am happy to report that since fixing those settings, our school was able to do state testing with chrome books this morning with NO trouble!! And when we got on the manager, it was showing chrome books connecting to the AP's of the room they were in or a neighboring room. Nothing crazy far away. Thank you so much for your help!!!
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03-14-2019 12:05 PM
We can turn the 5GHz 24 to optional, but otherwise that all sounds good. 'Basic' here means this is a data rate that the client needs to meet at minimum, while 'optional' is a data rate that the AP can offer but it's required for connection.
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03-13-2019 09:50 PM
That IS great news! I didnt get a chance to run the iPerf, but I may be going back over there tonight if I get a chance.
I changed the 1-9 on the 2.4GHz and 6-9 on the 5GHz and left the MCS settings alone. Did I need to change any of the other numbers past 9? 11 on the 2.4 and 12 and 24 on 5GHz says basic. The rest say optional. Should I leave those like they are?
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03-13-2019 04:26 PM
Thank you for that tech data. I'm not seeing any significant interference, which is great news! Would you be able to run an iPerf so we can get a look at the current speeds? This guide reviews how to set up and run the iPerf for reference- https://thehivecommunity.aerohive.com/s/article/iPerf-Speed-Test
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03-13-2019 12:18 PM
If you can just email me the zip file I can go from there, my email is communityhelp@aerohive.com. For the Radio and Rates Settings, you'll want to go to Configuration> Open the Network Policy> Open the SSID> Expand Radio and Rates. I would recommend turning 1-9 to N/A for the 2.4GHz settings, and 6&9 to N/A for the 5GHz settings, leaving the MCS rates alone. Again, these settings will require that the client device meet a stronger minimum signal before it can connect to or roam away from an AP to a new AP. That should help with the clients connecting to distant APs rather than the ones closer to them.
