10-31-2018 10:55 AM
Solved! Go to Solution.
10-31-2018 02:23 PM
Hi Gunter,
Typically, given all other conditions are fair, the client device disconnected from the radio. To really know why, it's best to see more of what happened Before & After the deauthenticated log entry.
Is there an overall issue you are looking into, or just exploring the Client Monitor tool?
Happy to help,
David Souri
HiveCommunity Moderator
04-11-2019 08:37 PM
However you are forcing the ratio I am only encouraging the client to use 5. Since you are forcing the ratio if the ration exceeds 20% then the client would not be able to connect. What is the current ratio at? Unless there is a need to force it I would recommend only encouraging it.
Here is my environment. We are a community college with a peak of 1000 students online during the day.
04-11-2019 08:30 PM
I am using it with no issue.
04-11-2019 08:22 PM
I took a look here to activate vht this disabled ja. a question about balancing can cause some problem like this? being configured this way?
04-11-2019 08:17 PM
Okay good. We had/have an issue with some Intel wireless adapters in Dell laptops that have bad drivers that give the same results.
I would recommend cloning the default radio profiles for 2.4. Then apply that to an AP to test against. If the device can then connect, next change one setting at a time in the profile and test again. There are several settings that can break clients such as "Enable VHT" on the 2.4. If you have this enable try just turning it off, it was breaking my cell phones. By making one change at a time you should be able to determine which setting or settings are causing the issue.
04-11-2019 08:08 PM
one thing I noticed was that the devices that connect at 5 GHz it does not have this problem. but the ones that connect in 2.4 have this problem. for example here in TI we have some devices most connect in 5 GHz in AC and we have no problem of this type already 2 devices that we have here that are 2.4 GHz suffer repeatedly drops and connection failures