09-19-2020 07:33 PM
Hi Community,
I wanted to register my Aerohive AP230 on ExtremeCloudIQ, but I get the error:
Error 9 The device appears to be in use by another VIQ.
Can you please support me?
Serial number: 02301405161228
Many thanks in advance.
Regards,
Karl
Solved! Go to Solution.
09-21-2020 12:32 PM
Hi Karl, thanks for reaching out, that device should now be free to add to your inventory. Is there anything else I can help you with?
09-22-2020 06:23 PM
Hi Karlc, I was able to send those files over this morning and it looks like you were able to get your devices updated and added. Please let me know if I can help with anything else.
09-22-2020 04:07 PM
Thanks for your help Sam! You are great 🙂
09-21-2020 05:06 PM
Can you please share me firmware version 6.5r3 or newer, so I can try to upload it locally?
I can access the AP via Firefox portable V47 😄
Many thanks in advance!
09-21-2020 01:29 PM
webGUI ist not working, I get the error code:
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
I think the certificate is too old. I will try this evening with several computers to access it and will disable antovirus and ssl check.
Regards,
Karl
09-21-2020 01:19 PM
thanks a lot, I will test it and give you feedback