Error 9 The device appears to be in use by another VIQ.

[karlc87]

Hi Community,

I wanted to register my Aerohive AP230 on ExtremeCloudIQ, but I get the error:

Error 9 The device appears to be in use by another VIQ.

Can you please support me?

Serial number: 02301405161228

Many thanks in advance.

Regards,

Karl

[SamPirok]

Hi Akin, thank you for providing that serial number, that device should be free to add to your inventory at this time. Is there anything else I can assist you with?

[akin_oezguer]

Hi Community,

I wanted to register my Aerohive AP230 on ExtremeCloudIQ, but I get the error:.

Can you please support me?

Serial number: 02301405161903
 

Many thanks in advance.

Regards,
Akin

[SamPirok]

Hi @Pamadmax , thanks for providing that serial number, that device should be free to use now. 

[Pamadmax]

Sorry it's a AP330

[Pamadmax]

Hi Community,

I wanted to register my Aerohive AP230 on ExtremeCloudIQ, but I get the error:

Error 9 The device appears to be in use by another VIQ.

Can you please support me?

Serial number: 33014051302656