12-17-2019 01:58 AM
I have bought a new AP130 unit that is currently running 6.5r1b and I want to update this to 10.0r7a. When I attempt to do this via hiveamanger (Cloud) I get an error "device update failed". I've read some other forum posts indicating I may need to jump to a slightly NEWER firmware before upgrading to 10.0
I've attached a screenshot of the error.
Any help would be greatly appreciated.
Thanks
childs999
01-25-2020 06:50 PM
I am currently running into the same issue. I just setup a 130 and it has 6.5r1b firmware and wont take the policy
01-16-2020 03:31 PM
Hi Tom, I've emailed you the files as well, please don't hesitate to let me know if I can help with anything else.
01-16-2020 02:23 PM
I have the same needs, please also send me an upgrade file.
01-13-2020 01:12 PM
Hi Mark, thanks for letting me know. I've emailed you the firmware files and guide as well, please let me know if I can help with anything else.
01-13-2020 02:23 AM
I have the same issue. could you please help me?