ā09-03-2019 07:49 AM
ā09-04-2019 12:56 PM
Thank you for that screen shot. I think you're going to need a support case for this issue, so our engineers can look in to this for you. I believe that this will be a GUI issue that we'll have to fix on our side of things.
ā09-04-2019 07:35 AM
I've already upgraded some APs from 6.5r4 to 6.5r9 and it worked well.
When I do "Set the image to boot" after I choosed 6.5r9 (backup image) and confirmed the reboot, I get an error message ("attached "error message AP.png")
ā09-03-2019 12:48 PM
You should be able to jump from 6.5r4 to 6.5r9, does the HiveManager give you any error when the update fails? You'll want to click on the Device Update Failed message on the Monitor page to see the failure details.