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Hey Got a AP120 there cant reboot and are Stuck at bluelight and won't reset? How to fix this. /Jerry

Hey Got a AP120 there cant reboot and are Stuck at bluelight and won't reset? How to fix this. /Jerry

JS3
New Contributor

‎04-01-2019 08:45 AM

Hey Got a AP120 there cant reboot and are Stuck at bluelight and won't reset? How to fix this. /Jerry
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3 REPLIES 3

JS3
New Contributor

‎04-03-2019 10:51 AM

​No i cant gain access at all.

it stadged  while i tried to update the firmware .

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bruce_stahlin
Contributor III

‎04-02-2019 04:46 PM

Can you gain console access?

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nlowe
New Contributor III

‎04-02-2019 10:09 AM

Hi Jerry,

 

It sounds like the HiveOS image may not be bootable or the hardware may be faulty.

 

Unfortunately, because this model is EoL it is not eligible for support assistance from Aerohive:

 

https://www.aerohive.com/wp-content/uploads/Aerohive_EOS-EOL_AP120.pdf

 

Regards,

 

Nick

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