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‎08-15-2018 12:31 PM
Hi,
I bought AP-121 as Brand new from Amazon.com.
But I tried add the device to HiveManager that has added error 9.
Error 9 The device appears to be in use by another VHM.
Was I cheated by Amazon?
How can I fix this problem?
Kind regards,
Solved! Go to Solution.
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‎08-15-2018 02:00 PM
Hello, could you please email the serial number of the device you purchased to communityhelp@aerohive.com? I can help you from there so you'll be able to use the device.
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‎08-15-2018 02:00 PM
Hello, could you please email the serial number of the device you purchased to communityhelp@aerohive.com? I can help you from there so you'll be able to use the device.
