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HI, I have a couple of disconnected/offline devices (APs) in my Hivemanager. How can I delete the offline devices? Thanks, Daniel

HI, I have a couple of disconnected/offline devices (APs) in my Hivemanager. How can I delete the offline devices? Thanks, Daniel

druehl
New Contributor
HI, I have a couple of disconnected/offline devices (APs) in my Hivemanager. How can I delete the offline devices? Thanks, Daniel
4 REPLIES 4

druehl
New Contributor

Hi Ashley,

 

The problem was related to permissions. Now I am able to delete devices from HiveManager.

 

Thank you.

ashley_finch
Contributor III

Hi Daniel,

 

Even if they're offline you should still be able to delete them from the HiveManager. For instance see the NG platform below:

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What administrator role is your account assigned to? Perhaps it's not a high enough level to see these options.

druehl
New Contributor

I don´t have any of this options. The APs are offline and not connected anymore.

ashley_finch
Contributor III

If you're on HiveManager classic: select the device(s) > device inventory > remove

If you're on HiveManager NG: select the device(s) > click the trash can

GTM-P2G8KFN