Hi, I have an AP230 which i had in a lab, but have since lost the login details. I've signed up for a HM connect account, but the serial is reg'd to the other hm instance. Can it be removed from the other instance? Serial is 02301407170863. THX, LB

[liam]

Hi, I have an AP230 which i had in a lab, but have since lost the login details. I've signed up for a HM connect account, but the serial is reg'd to the other hm instance. Can it be removed from the other instance? Serial is 02301407170863. THX, LB

[samantha_lynn]

Thanks for reaching out, I've emailed you directly with a quick question. Once we can get that cleared up, I can free that AP up for you.