07-09-2019 04:09 AM
07-10-2019 12:54 PM
Would you be able to send me tech data from an AP so I can take a look at where we are currently? If you'd like to email this to me directly, my email is communityhelp@aerohive.com.
These guides review how to get tech data, depending on which HiveManager platform you are using:
HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic
HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager
Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI
07-10-2019 03:24 AM
Already follow this guide. Still same.
07-09-2019 10:20 AM
The following guide will help you troubleshoot Radio Frequency Interference, depending on which HiveManager platform you are using. This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using
HiveManager Classic RF interference guide: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-Troubleshooting
HiveManager RF interference guide: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG