Hi, Need help removing 4 APs from expired HiveManager Select Database to allow import to HiveManager Connect. S/N: 01301604011858, 02301405231420, 02501608090798 and 02501612160443 Thanks.

[peter_simons]

Hi, Need help removing 4 APs from expired HiveManager Select Database to allow import to HiveManager Connect. S/N: 01301604011858, 02301405231420, 02501608090798 and 02501612160443 Thanks.

[peter_simons]

​Strange 2!

[samantha_lynn]

I'm not seeing any duplicate records in our redirector any more, and I was able to add all 4 to my lab device inventory (and remove them again) without error. You might want to open a support ticket for this issue since the normal fixes don't seem to be working here.

[peter_simons]

​Hi Sam,

With all I get the same message: 1 of 1 device(s) failed to onboard.

Regards,

Peter

[samantha_lynn]

Thank you for those serial numbers, could you try adding those devices one more time?