This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Hi Team, Any issues with HiveManager that your are aware of since circa 16:00 GMT? We are adding a lot of APs today and since this time we are having trouble. New APs do not appear to be able to reach HiveManager.

Hi Team, Any issues with HiveManager that your are aware of since circa 16:00 GMT? We are adding a lot of APs today and since this time we are having trouble. New APs do not appear to be able to reach HiveManager.

barry_mcnicholl
New Contributor

‎10-30-2019 04:33 PM

Hi Team, Any issues with HiveManager that your are aware of since circa 16:00 GMT? We are adding a lot of APs today and since this time we are having trouble. New APs do not appear to be able to reach HiveManager.
0 Kudos
1 REPLY 1

samantha_lynn
Esteemed Contributor III

‎10-30-2019 08:35 PM

If you could tell me the URL you see when logged in to the HiveManager up to aerohive.com, that will tell me what data center you are using and I can check on those servers for you.

 

For the APs that are not connecting, this guide reviews how to manually connect them and how to troubleshoot APs that don't connect on their own: https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG

0 Kudos
GTM-P2G8KFN