ā07-16-2019 10:21 AM
ā07-16-2019 10:55 AM
its an On-prem one. So must be Hive Classic?
No we do not have any other 650s on this one. We only have 250s at the moment.
ā07-16-2019 10:51 AM
Hmm, which HiveManager platform are you on? (https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using) if unsure
Additionally, have you been able to successfully add in other AP650s into the HiveManager or is it just the two AP650s that you have?
ā07-16-2019 10:46 AM
Hi,
The first 4 digits are 0650 of both of them. and the SKU is AH-AP-650-AX-CE for both.
Thanks
ā07-16-2019 10:43 AM
Hello,
What are the first 4 digits of the serial number and what are the device models you're trying to add into the HiveManager?