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HIVEMANAGER LOCAL CLOUD is used. I want to connect the SR2224P to the manager. As shown in the picture, the message does not come out. I tried lowering the HiveAgent version but it does not connect What do you do in this case?

HIVEMANAGER LOCAL CLOUD is used. I want to connect the SR2224P to the manager. As shown in the picture, the message does not come out. I tried lowering the HiveAgent version but it does not connect What do you do in this case?

aerohive49
New Contributor

‎08-01-2019 10:07 AM

HIVEMANAGER LOCAL CLOUD is used. I want to connect the SR2224P to the manager. As shown in the picture, the message does not come out. I tried lowering the HiveAgent version but it does not connect What do you do in this case?
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3 REPLIES 3

aerohive49
New Contributor

‎08-05-2019 05:04 AM

AP equipment is connected

Only the switch is not connected

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aerohive49
New Contributor

‎08-05-2019 05:03 AM

HIVEMANAGER LOCAL CLOUD is used.

On Premises Deployments

  • Hivemanager address 124.243.95.217

 

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samantha_lynn
Esteemed Contributor III

‎08-01-2019 01:21 PM

That looks like a certificate mismatch, could you try resetting the device to default settings and then trying to connect the switch? Also this guide reviews some troubleshooting steps for getting a 2200 switch connected to the HiveManager: https://thehivecommunity.aerohive.com/s/article/Connecting-a-SR2200-SR2300-switch-to-HiveManager

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