06-21-2018 09:39 PM
07-20-2018 12:52 PM
You must be a super admin to enter an entitlement key. This is typically the user who originally signed up for the HiveManager. If you can provide your VHM ID, I can tell you the current super admins for that HiveManager Classic instance. If you'd prefer to give me your VHM ID privately, please email it to me at communityhelp@aerohive.com.
07-20-2018 12:52 PM
You must be a super admin to enter an entitlement key. This is typically the user who originally signed up for the HiveManager. If you can provide your VHM ID, I can tell you the current super admins for that HiveManager Classic instance. If you'd prefer to give me your VHM ID privately, please email it to me at communityhelp@aerohive.com.
07-13-2018 08:40 PM
are you signed in as the super admin? is there another credential with higher access level