How can I access between AP and Hivemanager

[yeomin]

Hello,

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I set up AP at a network zone and I also set up Hivemanager at other Public IP network Zone.

I have connected between Hivemanager server and AP(model name : AP250).

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But If I configuration on Hivemanager, it is can not apply to AP.

already connected Hivemanager and AP. but Couldn't any updated from Hivemanager to AP.

Which port should I open?

I already set up forwarding Rules at both main router like this.

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Opened port lists.

UDP 12222

HTTPS

TCP 80

TCP 8080

UDP 69

UDP 123

ICMP

TCP 2083

Thanks,

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[reinhardg]

I wonder what causes that "save dhcp-fingerprint ..."-command. Following the CLI-guide this means "Save a fingerprint file of DHCP options for client OS detection". As far as I know the client OS can only be displayed with Hivemanager. What's behind the IP 10.230.10.224? Is this your Hivemanager?

[yeomin]

I set up DNS AP and aerohive manager, but I have same problem. do you have other ideas?

[ashley_finch]

Ah yes of course, apologies.

I've just looked at the error closer and it looks to be an on premise hivemanager? If so I'd check the DNS (https://thehivecommunity.aerohive.com/s/article/APs-Unable-to-Take-Config-Update-in-HiveManager-On-P...)

[yeomin]

I already open the 443 port. you can find HTTPS on my opened port lists