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How do I change my Hivemanager account to a Connect Account

How do I change my Hivemanager account to a Connect Account

jason1lee1
New Contributor
How do I change my Hivemanager account to a Connect Account
2 REPLIES 2

support138
New Contributor II

I have this same problem, we are not going to renew our support and as such need to start using a different "free" account. However, last year I was told there is a way with a number of steps to export/copy the configuration and import into a different account, as well as releasing the APs in the current account and "grabbing" them into the new account. Does any one have the steps needed to do this?

ashley_finch
Contributor III

I presume you're on HiveManager Select currently? If so unfortunately you cannot downgrade to connect. You can however sign up for a new instance and migrate APs, but you would have to recreate the configuration.

GTM-P2G8KFN