How do I onboard my aerohive ap230? It keeps telling me it failed.

[aclemens]

How do I onboard my aerohive ap230? It keeps telling me it failed.

[dsouri · Accepted solution]

Hi Arthur,

Keys aren't associated with specific devices, so could you check:

Global Settings -> License Management

You will see the total number of Aerohive Devices licensed, and a field to enter a key.

Is the total accurate? If not, Enter the keys you received when you purchased the APs.

Happy to help

[aclemens]

screenshot 2

[aclemens]

I am getting error 7, Exceeded maximum number of onboarded devices

I purchased the licenses the same time that I bought the two AP 230s

[dsouri]

Hi Arthur,

Could you advise if the failure returns a reason?

Could you attach a screenshot of what you see when you try to onboard?

-David Souri