How do we update our Login Information for HiveManger NG? Our IT Contractor has passed away. I have the cloud Login's User Name & Password. It works but shows the deceased IT Consultant's name & Company in the top right.

[Jon9]

How do we update our Login Information for HiveManger NG? Our IT Contractor has passed away. I have the cloud Login's User Name & Password. It works but shows the deceased IT Consultant's name & Company in the top right.

[dsouri]

Hi Jon,

I've redacted your number from the post for your privacy, I have your email so I will reach out.

Happy to help,

David Souri

HiveCommunity

[Jon9]

David,

Please contact me [REDACTED BY MODERATOR] which is my direct office line & I can give you any information that you might need.

Thanks, Jon

[dsouri]

Hi Jon,

Can you email me directly at CommunityHelp@Aerohive.com

I'll be happy to assist, just need some information about the instance so we can put a request for that change,

Happy to help,

David Souri

HiveCommunity

[Jon9]

Thank you for your kind words & directions.  I was able to change the ​email address & password for login.  Is it possible to update the Phone Number, Job Title & Organization Name that seems to be populated by the initial registration process?