07-02-2018 08:16 PM
I need to adopt some APs into a new account and will like to know how to remove these APs from its current account via the APs using the CLI.
Thank you
Solved! Go to Solution.
07-03-2018 06:10 PM
Hi Mariano,
Please email the Serial Numbers to:
To: CommunityHelp@Aerohive.com
Subject: Serial Number Removal Request
We will remove them from the Redirector, and allow you to Onboard them to your VHM.
Optional: If you have the APs Handy, please provide Pictures of the Serial Numbers. This is not required, as they may already be Mounted.
Hope this helps,
David Souri
HiveCommunity Moderator
07-03-2018 06:10 PM
Hi Mariano,
Please email the Serial Numbers to:
To: CommunityHelp@Aerohive.com
Subject: Serial Number Removal Request
We will remove them from the Redirector, and allow you to Onboard them to your VHM.
Optional: If you have the APs Handy, please provide Pictures of the Serial Numbers. This is not required, as they may already be Mounted.
Hope this helps,
David Souri
HiveCommunity Moderator
07-03-2018 06:04 PM
Hi David,
We are migrating APs from an MSP to our account. We have asked this MSP to remove the APs from their inventory but wanted to know if there was a way to do this from the APs itself. How can one disassociate an AP from Hive Manager so it can be added to a new account under new management?
07-03-2018 05:51 PM
Hello,
Hivemanager's Device Inventory can't be modified from the CLI of an AP.
May I ask, what is the objective? Maybe there is another route I can advise on,
David Souri
HiveCommunity Moderator