I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

[dave_badgley]

I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

[rafaelamounier]

Thank you very much.

But when I went to add ... there was a problem and I had to enter extreme IQ again. Then I tried to add again and it says that it has already been added but does not show on the dashboard and does not appear on devices.

Anything you can help me with?

Will you have to clean the S / N again?

Thanks in advance

[nvhoan237]

Thank you verymuch

Vào Th 2, 2 thg 3, 2020 vào lúc 21:39 Aerohive Customer Community <
communityhelp@aerohive.com> đã viết:

[samantha_lynn]

Hi Hoan, your device should be free to add now. Please let me know if I can help with anything else.

[samantha_lynn]

Thank you for letting me know, that device should be free to add to your inventory now. Is there anything else I can help with?

[nvhoan237]

Hi, I have the same problems on my AP230 (SN: 02301603162081). Please fix it for me, thank