Extreme Networks

James11 · ‎02-21-2019

Any idea how i can get the AP removed from the VHM it is currently registered to?

samantha_lynn · ‎02-21-2019

Yes, "no hivemanager" will clear the old HiveManager address, and then you can set a new one with "hivemanager <hivemanager address> primary". The guide I just linked goes over how to find your HiveManager address to fill in that second command. Once that's set you'll want to run "save config" to save the new settings.

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samantha_lynn · ‎02-21-2019

Resetting the AP might be the fastest route but this guide will walk you through how to manually set the CAPWAP parameters for the APs: https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG

James11 · ‎02-21-2019

OK - thanks for that Sam - new problem though - can't get the AP to register with HiveManager Connect - i'm assuming i need to change the CAPWAP settings through the CLI - but i can't find any specific information on how to change this or what the settings would be for registering the AP with HiveManager Connect. Any ideas?

samantha_lynn · ‎02-21-2019

Thanks for the serial number, I was able to remove that devices duplicate records for you. Let me know if I can help with anything else!

James11 · ‎02-21-2019

Hi Sam

Serial number is:

12113060701173

Hope you can help! Thanks

J

samantha_lynn · ‎02-21-2019

Could you email me the serial number at communityhelp@aerohive.com so I can see if I can remove the conflicting record for you?

Extreme Networks

I got a free AP a few years ago, the entitlement key for which has long since expired. I'd like to use the AP on the Hivemanager Connect platform to try it out...

I got a free AP a few years ago, the entitlement key for which has long since expired. I'd like to use the AP on the Hivemanager Connect platform to try it out...