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I have a AeroHive AP250 that is Connecting to DHCP and getting / giving out IP addresses but not connecting out to the Internet. It is running the same policy as all other AP250's on my network. Any suggestions would be a great help.

I have a AeroHive AP250 that is Connecting to DHCP and getting / giving out IP addresses but not connecting out to the Internet. It is running the same policy as all other AP250's on my network. Any suggestions would be a great help.

haide
New Contributor

‎02-18-2019 04:43 PM

I have a AeroHive AP250 that is Connecting to DHCP and getting / giving out IP addresses but not connecting out to the Internet. It is running the same policy as all other AP250's on my network. Any suggestions would be a great help.
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5 REPLIES 5

bruce_stahlin
Contributor III

‎02-20-2019 06:13 AM

Please clarify if it is the AP, clients, or both that have this issue. Based upon your testing, it sounds like DHCP and DNS have been ruled out.

 

Are there any external firewall policies that may be preventing particular IP addresses Internet access?

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samantha_lynn
Esteemed Contributor III

‎02-18-2019 05:14 PM

Is it the clients connecting to this AP that aren't getting out to the internet? If so, can we run a Client Monitor on one of the clients that can't connect?

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haide
New Contributor

‎02-18-2019 05:10 PM

Trace-route also goes all the way through to google.com.

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haide
New Contributor

‎02-18-2019 05:08 PM

Yes, I can ping 8.8.8.8 and google.com.

 

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