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I have a couple of devices that are showing as already onboarded - 01301607202160, 01301607200100 - how can I add them into Hivemaanger

I have a couple of devices that are showing as already onboarded - 01301607202160, 01301607200100 - how can I add them into Hivemaanger

jonathan_jervis
New Contributor

‎12-19-2018 01:33 PM

I have a couple of devices that are showing as already onboarded - 01301607202160, 01301607200100 - how can I add them into Hivemaanger
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3 REPLIES 3

samantha_lynn
Esteemed Contributor III

‎01-23-2019 08:58 PM

Hi @Frank Torres​ , that AP should be free for you now. Please let me know if I can help with anything else.

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packorn
New Contributor

‎01-23-2019 08:54 PM

i have the same problem, please can you help me.

Device already onboarded device number is 34010072900057

 

thanks

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samantha_lynn
Esteemed Contributor III

‎12-19-2018 04:55 PM

Thanks for reaching out, I've emailed you directly regarding these devices. Please let me know if I can help with anything else.

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GTM-P2G8KFN