09-29-2019 12:37 AM
12-05-2019 07:39 PM
Hi Michal, I've emailed those files directly to you, please let me know if I can help with anything else.
12-05-2019 06:46 PM
Hi,
I have the same problem, my runs 6.1r1 and I can't update it... can I have the files as well please?
09-30-2019 12:59 PM
With devices on firmware older than 6.1r6, we'll need to go to 6.1r6, then 6.2r1. After that you can move to any later version directly. We'll need to get the device up to at least 6.5r3 in order to manage it in HiveManager. I have emailed you directly with the files you'll need.