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Updating Licenses

Updating Licenses

rsmith2
New Contributor
My Legacy entitlement keys expired this week.  I do have current entitlements for my account after linking to the extreme portal.  My question is how do I get those to be active?  Under my license information I am showing 46 available, but 0 devices and 0 activated.  I am no longer receiving any error message about not having licenses, but I'm curious why my license information still shows 0 devices and 0 activated, yet 46 available.  Thank you.
4 REPLIES 4

rsmith2
New Contributor
All 43 are managed.

Nick_Moore
New Contributor III
It could take more time but I am curious if those other 4 are managed? You can check this by adding 'Managed' in the column picker on the Managed > Devices page.

rsmith2
New Contributor
I linked my account on Tuesday.  I just checked and 39 out of 43 on one license have activated and 3 out of 3 on the other license have activated.  I'm not sure why the other 4 haven't... maybe will take another day?

Nick_Moore
New Contributor III
The licensing can take up to 24 hours to update after linking. How long ago did you link your portal account?
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