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I have about 10 250 Access Points that lost internet connection over the weekend and now they show as disconnected

I have about 10 250 Access Points that lost internet connection over the weekend and now they show as disconnected

Wayne1
New Contributor
I have about 10 250 Access Points that lost internet connection over the weekend and now they show as disconnected
3 REPLIES 3

cporter1
New Contributor

you can use putty or web interface to the AP.

Wayne1
New Contributor

So I am new to all this so do I use putty to edit the capwap

cporter1
New Contributor

I have had this issue often with the 250's we also seem to have gotten a bad hardware run down 8 in the last batch of 125 or so. When we purchased our 121's we bought just under 1000 and had zero failures.

 

I had to into the webcli of the AP in question and manually re-enter the hivemanager address in the capwap settings. If you are using the cloud version, you can click your name on the top right and about. Mine is here: hmng-prd-va-cwpm-01.aerohive.com For whatever reason they have started losing their minds... Not a fan of Extreme, hopefully this isn't a sign of what is to come.

GTM-P2G8KFN